WhatsApp Business API enables direct, personal communication with customers at scale. Send messages, share media, handle customer support, and drive sales through WhatsApp.
• Business Account setup
• Business API integration
•
Message templates creation
• Automated sequences
• Click-to-action buttons
• CRM integration
• Order & payment notifications
•
Appointment reminders
• Customer support & helpdesk
• E-commerce integration
• Customer support
• Order & delivery updates
•
Promotional campaigns
• Lead generation & sales
• Payment reminders
• Broadcast lists for bulk messaging
• Media sharing
(images, video, docs)
• Two-way conversation
• Message scheduling
• Analytics & reporting
WhatsApp has 2+ billion users. WhatsApp messages have 98% read rate vs. 20% for email. Customers prefer WhatsApp for business communication.